If you don’t clearly state the expected payment date, it’s easy for customers to put your invoice at the bottom of their bills pile. Once you know that a customer has received an invoice, start tracking the days and weeks until your payment due date, which should be clearly stated on the invoice (15 days, 30 days, etc.).Ĭlear payment term with a deadline is essential because it gives you a basis for follow-up in case of nonpayment. Sometimes mailed invoices can get lost, and emailed invoices can end up in a customer’s spam folder, innocently causing a late payment. If you haven’t heard from your customer after sending an invoice, follow up with payment reminders.
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